Sustainability
our Commitment
We recognize the importance of operating responsibly to preserve the planet for future generations. Our Code of Ethics promotes integrity, transparency and fairness in business, ensuring the utmost respect for all people.
Our Purpose is "The well-being of our customers and territories remains our guiding star." We are committed to creating economic and social value, going beyond simple profit to actively support local communities.
To this end, we have integrated ESG (Environmental, Social, Governance) criteria into our corporate strategy, adopting sustainable and responsible practices in every aspect of our operations. The Group's sustainability governance, in fact, includes the adoption of international guidelines and strategic partnerships to ensure a positive impact on the environment and society.
We have set ourselves clear and ambitious goals, including reducing CO2 emissions by 2030, increasing funding for green projects and promoting financial inclusion and support for social initiatives in local communities.
We are determined to continuously improve the quality of the services provided to our customers, with a particular focus on our customers' Safety, change and innovation.
We proudly support the growth and economic development of the communities in which we operate, keeping sustainability at the heart of our mission and strategic decisions.
| Our Commitment | Our main goals of 2022-2026 |
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Sustainable Finance and Climate Change
Strengthen the Group’s commitment to supporting sustainable transition and reducing direct environmental impacts. |
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Our Community
Make a positive impact by ensuring opportunities for digital development and sustainable growth for all customers, territories and communities. |
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Our People
Protect and develop the potential of human capital in an inclusive environment. |
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Our Integrity
Promote governance that fosters customer and stakeholder relationships based on accountability and transparency. |
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