The Bank has always stressed the importance of listening to its stakeholders. The idea that the economic success of our bank is closely linked to our ability to create value over time for everyone around us is, we believe, a fundamental concept. By listening and talking to management and employees, we have been able to establish a list of our stakeholders, which is monitored and updated on an ongoing basis. The MPS Group’s stakeholders include customers, shareholders, employees, institutions, trade associations, academic representatives, suppliers, analysts, investors and media representatives.
The Bank identifies the most appropriate ways to listen to its stakeholders in order to assess the strategic importance of sustainable development issues in relation to the expectations of our business framework.
BS OHSAS 18001:2007 CERTIFICATE